Privacy & Policy
1. Introduction and Acceptance
2. Information We Collect
Personal Data: We may collect your name, email address, phone number, booking details, and payment-related information when you make a reservation or contact us.
Technical Data: We automatically collect device information such as IP address, browser type, and cookies to improve website performance and user experience.
Voluntary Information: Any information you provide through contact forms, emails, or special requests is collected voluntarily.
3. Use of Information
We use your information to:
Process tour bookings and payments
Communicate important updates regarding your reservation
Provide customer support
Improve our services and website functionality
Comply with legal and regulatory obligations
Your data is used strictly for legitimate business purposes.
4. Data Protection and Security
Security Measures: We use SSL encryption, secure servers, and access controls to protect your personal data.
Data Retention: Personal information is stored only for as long as necessary to fulfill its purpose or comply with legal requirements.
While we take strong precautions, no online transmission can be guaranteed as 100% secure.
5. Sharing of Information
We do not sell or rent your personal data.
Your information may be shared only with:
Trusted service providers (e.g. payment processors, transport partners)
Legal authorities when required by law
All third parties are required to maintain confidentiality and data security.
6. Cookies Policy
We use cookies to:
Improve website functionality
Analyze website traffic
Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Your Rights
You have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for data processing
Requests can be made by contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites. Polar Lapland is not responsible for the privacy practices or content of external websites.
9. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors.
10. Policy Updates
11. Contact Information
For questions regarding this Privacy Policy or your personal data, please contact us:
Location: Rovaniemi, Finland